Return policy
We want the right part on your bike. If something isn't right, here's exactly how returns, exchanges and warranty claims work.
14-day returns
Unused parts in their original, unopened packaging can be returned within 14 days of delivery for a refund of the item price. Start a return by contacting us with your order number and we'll send return instructions.
What can't be returned
For safety and hygiene, these are final sale:
- • Installed or used parts
- • Race-use / competition-only items
- • Electrical components (CDI, coils, wiring, gauges, sensors)
- • Gaskets, fluids and consumables once opened
- • Special-order and made-to-order items
Return shipping
You cover return shipping on change-of-mind returns, and original shipping charges are non-refundable. If the item arrived faulty, damaged, or was the wrong part, we cover the return postage — see below.
Damaged, wrong, or faulty on arrival
Message us within 48 hours of delivery with your order number and photos of the item and packaging. We'll make it right — a replacement, an exchange, or a full refund including return postage. Don't install a part you think is damaged; installation counts as acceptance.
Warranty
Manufacturing defects are covered by each brand's own warranty — UMA Racing, Racing Boy, Cardinals, Faito, KOSO and the rest. Contact us with your order number and a description of the fault and we'll help you file the claim.
Refunds
Once we receive and inspect your return, refunds go back to your original payment method — typically within 5–10 business days, depending on your bank.